Program « Sentiment Analysis Symposium

The symposium will feature conference presentations and panels on natural language processing (NLP), sentiment, and emotion technologies, with application coverage in customer experience, consumer insights, media, healthcare, social data science, and more.

Tutorial, March 26

1:00 pm – 1:30 pm	Registration & Coffee/Tea
Tutorial
1:30pm – 3:00pm	State of the Art Sentiment Analysis: Techniques and Applications, part 1 Prof. Ronen Feldman, Amenity Analytics
3:00pm – 3:15pm	Break
3:15pm – 4:45pm	State of the Art Sentiment Analysis: Techniques and Applications, part 2 Prof. Ronen Feldman, Amenity Analytics
4:45pm – 5:00pm	Break
5:00pm – 5:30pm	Deep Learning Methods for Text Classification Garrett Hoffman, StockTwits

Conference, March 27

8:00am – 8:50am	Registration & Coffee/Tea
Morning Sessions
8:50am – 9:00am	Conference Welcome Seth Grimes, Alta Plana Corporation, conference chair
9:00am – 9:30am	Emotion Analytics: The Need for Artificial Emotion in Customer Engagement Peter Dorrington, ttech
9:30am – 9:50am	Crowdsourcing Product Design Using the Voice of the Consumer Ana Melnic, Adidas
9:50am – 10:10am	Voice of the Customer to Guide New Product Launches Jingjing Cannon, Verizon
10:10am – 10:30am	Brands & Entertainment – How Audience Sentiment Can Play A Vital Role In Identifying Winning Partnerships Edward Bass, EntSight
10:30am – 11:00am	Break
11:00am – 11:30am	NPS Based on Social Listening Ana Hilda Galban and Maya Heredia, Intelligent
11:30am – 11:50am	Decentralize Creativity Lujza Bubanova, EmotionID
11:50am – 12:10pm	Beyond Sentiment: Moving Past Message to Reveal and Manage Motive Alan Kelly, Playmaker Systems
12:10pm – 12:30pm	Global Social Benchmarking in Hospitality Rosa Singh, Medallia
12:30pm – 1:30pm	Lunch & Networking
Afternoon Sessions
1:30pm – 1:50pm	Mind If AI Get Personal? Your Bot Needs to Understand Human Andrew Traba, Mattersight
1:50pm – 2:10pm	How to Use Segmentation and Natural Language Analysis to build a Powerful Conceptual Map of the Anti-ageing Market Jason Brownlee, Colourtext
2:10pm – 2:30pm	Adding Emotional Depth To Traditional Quantitative Research makes the Difference Barbara Busch, Sensanalysis
2:30pm – 2:50pm	How We Triage Texters Based on Severity Ankit Gupta, Crisis Text Line
2:50pm – 3:00pm	Cambridge, Facebook and You. (oh my!) Steve Dodd, Socialgist
3:00pm – 3:30pm	Break
3:30pm – 4:00pm	Investigating User Experience with Natural Language Analysis Stephanie Kim, Algorithmia
4:00pm – 4:30pm	The Last-Mile Problem: Signals from Financial Advisor E-mails that Drive Actions Gunjan Aggarwal, Capgemini
4:30pm – 5:00pm	Conversation Graph: Understanding Consumer Sentiment, Messaging Topics, and Content Sharing Keisuke Inoue, Emogi
Networking Reception
5:00pm – 6:30pm	Networking Reception – Join us for drinks and hors d’oeuvres